About

FAQ

• Where is the store based?

  Riverside, CA

• Do you accept orders placed outside of the US?

  I sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do your items shipping from a smoke/pet-free home?

  You can be happy to know that anything you purchase is coming from a smoke-free home. This is not a pet-free home, and I have both cats and dogs.I do my best to keep my pets out of my craft supplies, but their hair tends to make its way into things my pets haven't even touched.

• I like ____, but I was wondering if you could make it in a different color?

  Yes! Just send me a message to let me know what you're looking for. I'm always open to making changes. Please understand that if you want an item that's slightly different from what I already have available, it will take one to two weeks to have that item custom made.

• I was wondering if you could make ____?

  Most of the time, the answer to this is yes! I do take commissions as well, in case the item you want is a bit more personalized. Starting prices for my beanies are $20, or $25 if you want a custom brim or a brim with earflaps.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.